How repair guides move from draft to publish — who writes, who checks technical claims, and how updates are handled.
Content is drafted by our specialist, checked against documentation and technician experience, and screened for unsafe DIY advice.
Trustworthy content depends on a clear review process. Here is how information on this site moves from draft to published.
Our content specialist researches and drafts each guide, translating technical service information into plain, accurate language.
Technical statements — what a code means, likely causes, and what is safe to check — are reviewed against appliance documentation and the experience of working technicians.
Every repair and troubleshooting page is checked to ensure it does not encourage hazardous work. We keep DIY guidance limited to simple, non-hazardous checks and clearly direct readers to a professional for anything involving electricity, gas, refrigerant or sealed systems.
Published dates and last-updated dates are shown on content. When we revise a page for accuracy or safety, we update the modified date and, where relevant, the technical review date.
If you spot something that looks wrong or unclear, please tell us through our contact page. We review every report and correct genuine errors promptly.
