How unused parts ordered for an approved repair may be returned, and what applies once parts are installed.
Unused parts may be returnable subject to supplier rules. Installed parts are handled under warranty, not as new stock returns.
This Return policy covers unused parts and materials ordered for an approved repair. Installed parts and completed labor follow the warranty and refund terms elsewhere on this site.
If an original manufacturer part was ordered with your approval but not installed — for example because you cancelled before installation or a different fix was chosen — we will discuss return eligibility with you. Supplier restocking rules may apply.
Parts that have been fitted and verified as part of a completed repair are not returnable as new stock. Issues with installed parts are handled under the applicable workmanship or parts warranty.
Any returnable unused part must be unused, complete, and in resalable condition with original packaging when the supplier requires it.
Contact us with your service details and the part in question. We will confirm whether a return is available and any restocking or shipping costs before you send anything back.
